frequently asked questions

How can we help?

FAQ

Ordering + Product Information

What size should I buy?

Check out our size guide here! If you have more questions, please contact us at hello@shopgoldendays.com

Can I change/edit my order?

We work as fast as possible to process your order once it's been placed. So, once your order has been placed we can not make any changes. Please be sure to double check your address, shipping method, using a promo code, and all items in your cart before placing your order! 

How do I take care of my suit?

Hand Wash your bathing suit in cold water with a gentle detergent and hang dry. Never put your suit through the washer or dryer!

What is ECONYL®?

ECONYL® is 100% regenerated nylon fibre/yarn from pre and post-consumer waste otherwise polluting the Earth, like fishing nets, fabric scraps, carpet flooring, and industrial plastic.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Where will my order ship from?

All orders are shipped from North Carolina. 

When will my order ship?

All orders placed before 2 pm ET Monday - Friday will be shipped the same day! Orders placed after 2 pm ET will be shipped on the next business day.

How do I create a return?

We are sorry that the piece did not work out! Please use the link here to start your return. 

Can I exchange my order?

Unfortunately, we are not able to offer exchanges. If you need a different size or color, please return your item here and then make a new purchase for your desired item!

What is your return policy?

We accept returns in original condition - unused, unworn, unaltered with tags and liners attached. All return requests must be made within 14 days after the delivery date. If you would like to start a return, please follow the link here.

When will I receive my refund?

We will email you once your return has been processed and your refund has been issued. This process may take up to ten business days.

Get in touch

Have questions about your order, or a general inquiry?